Privacy Policy

Last Updated: November 2026

Bridger Design + Build LLC (“Bridger Design & Build,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website (bridgerdb.com), submit inquiries through Meta lead forms (Facebook/Instagram), or communicate with our team.

1. Information We Collect

When you interact with our advertisements or website, we may collect information that you voluntarily provide, including:

• Contact Details: Full name, phone number, email address, and physical address or neighborhood (e.g., Green Hills, Franklin, 12 South, Greater Nashville).
• Project Specifications: Type of project (outdoor living, porch addition, kitchen/bathroom remodel, etc.), scope, desired timeline, and estimated budget range.
• Communications: Notes or messages you submit regarding your home renovation ideas or design consultations.
• Technical Data (Website Visits): Browser type, IP address, device type, and browsing behavior gathered via standard tracking technologies such as the Meta Pixel and Google Analytics to measure ad effectiveness.

2. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

• Contacting you regarding your inquiry, project quote, or consultation request.
• Scheduling in-home or virtual design consultations.
• Delivering cost estimates, design plans, and project updates.
• Measuring and optimizing the performance of our advertising campaigns.
• Improving our customer service, offerings, and website functionality.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We only share information with:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., CRM platforms, cloud hosting, form management software, email/SMS delivery platforms) under confidentiality agreements.
• Legal Requirements: When required by law, subpoena, or to protect our legal rights, property, or safety.

4. Text Messaging (SMS) & Phone Communications

By submitting your phone number through our Meta lead forms or website, you consent to receive calls and text messages (SMS/MMS) from Bridger Design + Build regarding your remodel inquiry, appointment scheduling, and project updates.

• Message and data rates may apply.
• Message frequency varies based on your project status.
• Opt-Out: You can opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
• Note: Phone numbers collected for SMS communication purposes and your consent will never be shared with third parties or affiliates for marketing purposes.

5. Cookies and Meta Advertising Technologies

We may use cookies, pixels (including the Meta Pixel), and similar tracking tools to evaluate ad performance, track conversions from our campaigns, and deliver relevant ads to prospective clients. You can manage or disable cookies via your individual browser settings or adjust your Meta ad preferences directly within your Facebook/Instagram account settings.

6. Data Security & Retention

We maintain administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, or misuse. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal and accounting obligations.

7. Your Choices & Rights

You have the right to:

• Review, correct, or request the deletion of your personal contact information.
• Opt out of receiving marketing communications or phone calls from us at any time.

To exercise any of these requests, please contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy or wish to update your information, please contact:

• Company: Bridger Design + Build LLC
• Service Area: Nashville, Franklin, Brentwood, and Greater Nashville, TN
• Phone: (615) 561-9443
• Email: info@bridgerdb.com
• Website: https://bridgerdb.com